Privacy Policy

Last updated: 21 July 2026

Who We Are

Ida Lombard Fine Art is the online gallery of South African artist Ida Lombard, specialising in original oil paintings inspired by African wildlife, landscapes and nature.

This website is operated to showcase artwork, process purchases, respond to enquiries and provide information about the artist and her work.

If you have any questions regarding this Privacy Policy, please contact us through the Contact page on this website.

Our Commitment to Your Privacy

Your privacy is important to us.

We collect only the information necessary to provide our services, process artwork purchases and communicate with you. We never sell or rent your personal information to third parties.

We process personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, internationally recognised privacy principles.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Country
  • Order history
  • Communication relating to artwork purchases
  • Commission requests (when available)
  • Newsletter subscriptions
  • Technical information such as browser type, device type and IP address

How We Use Your Information

Your information is used only to:

  • Process artwork purchases
  • Arrange shipping and delivery
  • Respond to enquiries
  • Provide customer support
  • Send order confirmations and invoices
  • Improve our website and visitor experience
  • Send newsletters if you have subscribed

We only collect information that is relevant to these purposes.

Artwork Purchases

When you purchase artwork through this website, we collect the information required to:

  • Process your order
  • Arrange payment
  • Prepare shipping documentation
  • Deliver your artwork
  • Issue Certificates of Authenticity where applicable
  • Maintain purchase records for legal and accounting purposes

Payment Information

Payments are currently processed via Electronic Funds Transfer (EFT).

We do not store your banking details or payment credentials on this website.

Should additional payment methods be introduced in future, this Privacy Policy will be updated accordingly.

Shipping Information

Your delivery information is shared only with trusted courier and shipping providers for the purpose of delivering your artwork.

Only the information necessary to complete the shipment is provided.

Contact Forms

When you submit an enquiry through our contact form, we collect the information you provide so that we can respond to your request.

This information is never sold or shared for marketing purposes.

Newsletter

If you choose to subscribe to our newsletter, your email address will only be used to send updates about:

  • New artwork
  • Collections
  • Exhibitions
  • Studio news
  • Special announcements

You may unsubscribe at any time using the link included in every email.

Cookies

This website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep your shopping cart active
  • Improve website performance
  • Understand how visitors use the website

You may disable cookies in your browser settings, although some website functionality may be affected.

Analytics

We may use website analytics tools to understand how visitors interact with our website.

These tools collect anonymous statistical information and do not identify individual visitors.

Embedded Content

Pages on this website may include embedded content such as:

  • Instagram
  • YouTube
  • Maps
  • Videos

Embedded content behaves in the same manner as visiting the originating website directly.

Those websites may collect information according to their own privacy policies.

Copyright

All artwork displayed on this website remains the intellectual property and copyright of Ida Lombard unless otherwise stated.

The purchase of an original artwork transfers ownership of the physical artwork only.

Copyright, reproduction rights and commercial usage remain with the artist unless specifically agreed to in writing.

AI and Image Usage

The images, artwork and written content published on this website are provided for viewing and purchasing purposes.

They may not be copied, reproduced, redistributed, used for commercial purposes or used for artificial intelligence training without the prior written permission of the artist.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure or misuse.

While no website can guarantee absolute security, we continuously work to maintain appropriate safeguards.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your purchase
  • Comply with legal obligations
  • Maintain accounting records
  • Provide customer support

Information is securely deleted when it is no longer required.

Your Rights

You have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of information where legally permissible
  • Withdraw consent for marketing communications
  • Lodge a complaint regarding the handling of your personal information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, website functionality or business practices.

The latest version will always be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact page on this website.

Related Information

  • Terms & Conditions
  • Shipping & Returns
  • Artwork Copyright & Image Usage
  • Cookie Policy